Shipping policy
Shipping Policy
At Drift, we know you're excited to dress your little one in something special — and we're just as eager to get your order on its way. Below you'll find everything you need to know about how we ship, when to expect your package, and what to do if something doesn't go as planned.
Order Processing Time
All Drift orders are carefully prepared and dispatched within 1–2 business days of purchase. Orders placed on weekends or public holidays will begin processing on the next available business day. You'll receive a confirmation email as soon as your order is placed, so you always know we've got it.
Domestic Shipping (United States)
Once your order has been processed and handed off to our carrier, standard domestic delivery takes 3–7 business days. Please keep in mind that during peak seasons or holidays, carrier delays may occasionally extend this window slightly.
- Free standard shipping on all U.S. orders over $50
- For orders under $50, shipping costs are calculated at checkout based on your location and chosen shipping method
International Shipping
We're happy to ship Drift orders to customers around the world. International delivery typically takes 7–21 business days depending on your country and local postal service. Delivery times can vary due to customs processing and regional carrier schedules.
- International shipping costs are calculated at checkout
- Free shipping thresholds may not apply to all international destinations — your cart will reflect the correct rates before you complete your purchase
Countries We Ship To
We currently ship to a wide range of countries across North America, Europe, Australia, New Zealand, and select regions in Asia and Latin America. If your country is available, it will appear as an option during checkout. Don't see your location listed? Feel free to reach out to us at hello@driftbaby.com and we'll do our best to help.
Tracking Your Order
Once your order has shipped, you'll receive an email containing your tracking number and a direct link to follow your package's journey. We recommend checking your spam or promotions folder if you don't see it within 2 business days of placing your order. You can also reach out to us directly and we'll look it up for you.
Lost or Damaged Packages
We take great care in packaging every Drift order, but we understand that occasionally things can go wrong in transit. Here's what to do:
- Lost packages: If your tracking information hasn't updated in more than 5 business days or shows delivered but you haven't received your order, please contact us at hello@driftbaby.com within 14 days of the expected delivery date. We'll work with the carrier to investigate and make it right.
- Damaged items: If your order arrives damaged, please take a photo of the packaging and the item(s) and email us within 7 days of delivery. We'll arrange a replacement or refund as quickly as possible — no fuss.
Your peace of mind matters to us, and we'll always do our best to resolve any issues promptly and fairly.
International Duties & Customs
International orders may be subject to import duties, taxes, or customs fees imposed by your country's government. These charges are not included in your order total and are the responsibility of the customer. We recommend checking with your local customs office for an estimate of any applicable fees before placing your order. Drift is not able to reimburse customs or duty charges.
Questions?
We're always happy to help. If you have any questions about your shipment or our shipping policy, don't hesitate to get in touch with our team at hello@driftbaby.com. We aim to respond to all inquiries within 1–2 business days.
Thank you for choosing Drift — we can't wait for your little one to wear something wonderful.